"Zeithaml,Valarie A" <br/><br/>
Services Marketing 

 - 5th 
 -  McGraw Hill Education Private Li  2011 
<br/><br/> YES 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service marketing Management Studies 
<br/><br/><label>Dewey Class. No.: </label>