"Besterfield,Dale H etal" <br/><br/>
Total Quality Management 

 - 3rd 
 -  Pearson Education Internat  2013 
<br/><br/> YES 
<br/><br/><label>ISBN: </label>978-81-203-2883-9 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality Management Studies 
<br/><br/><label>Dewey Class. No.: </label>