Balaji.B <br/><br/>
Services Marketing and Management 

 - 1st 
 - New Delhi  S chand New D  2002 
<br/><br/> YES 
<br/><br/><label>ISBN: </label>81-219-2161-9 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Management Studies 
<br/><br/><label>Dewey Class. No.: </label>